補鑊E-mail

Dear Student

Examination Results Notifications for 2006-07 Semester 2

I regret to inform you that a technical error occurred with the despatch of Examination Results Notifications (ERNs) through email on the evening of 8 June 2007. As a result, it was discovered that some students have received information which should not have been sent to them. The Information Technology Services Office (ITS) has immediately closed down the Campus Email System for urgent investigation at around 8.15 p.m. that evening. On the other hand, the alternative mechanism for students to check their examination results on web was monitored and released on schedule on 9 June 2007 for students' access. We believe that all students would have obtained information on their examination results through this means.

Staff members of ITS have been working since Friday evening to try to identify the root of the problem. In the meantime, emergency measures have been taken to retract all the ERN mails previously dispatched in order to reduce the extent of the problem. If you have forwarded your mail to another account or filed it in special folders, I urge you to immediately delete any ERN mail that contains information not concerning your examination results, if you have not already done so.

The University deeply regrets the occurrence of this most unfortunate incident and fully recognises its seriousness. I wish to apologize to each and every one of you and reassure you that we accord paramount importance in the protection of personal information of our students.
The ITS and AS will conduct a full investigation of the incident and will keep you informed of the outcome as soon as possible.

Thank you very much for your understanding and forbearance in this matter.

Mrs Nancy Tong
Academic Secretary
10 June 2007

＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊

忘記對大家說，我畢業了。